Zehr.net

EMAIL ..Setup & Certificates

Desktop/Laptop/Phone/Tablet

RECOMMEND:
POP3 for desktop/laptop
IMAP for tablet/phone
Manual Setup

Certificate Warning!
Zehr Server Certificate does not match your site? The device is seeing the main Zehr server certificate for the server IP. Details should show that it is a Zehr server (if you are not sure, confirm name with us). Two Certificates are involved, the main certificate and your domain certificate. (During Setup, if you get Certificate Error because it is reading the main Zehr Server certificate, click Trust/Continue)

INCOMING MAIL:
Server: mail.__________
(server can be your website domain name we host or the main domain name for the server we are hosting your site on. You will see that name in the certificate warning)
Username: full email
Password: _______
---Advanced Settings were left as default
SSL On - may be required by ISP
Authentication: Password
IMAP Ports: 143 (Non-Encrypted) / 993 (SSL/TLS)
POP Port: 110 (Non-Encrypted) / 995 (SSL/TLS)

OUTGOING MAIL:
server: mail.__________ (use same incoming)
Username: full email
Password:___________
SSL On - may be required by ISP
Authentication: Password
SMTP Port 25/587 (Non-Encrypted) / 465/587 (SSL/TLS)

Clicked Done, it verified slowly, then popup which did have a Continue option. Then it verified more and again another popup with another Continue option for outgoing. Then after a minute about, it should complete and work.

NOTE: Make sure MAIL is allowed to use cellar data if not on wifi. If not allowed, it gets stuck in verify and you will need to close MAIL.

Password Test --- login at webmail.___________

CERTIFICATE ERROR ...Mail Stopped Working!
This happens because server certificate renewed or is being used for the first time
You will need to CONTINUE/TRUST/CONFIRM
This option is not available on iOS/MacOS Device?

SOLUTIONS:
--SSL OFF and Back ON Go to Settings, Accounts, Email Account, Advanced, Turn off SSL, Click done, Open Mail, Go back to Settings, Turn On SSL, Click CONTINUE (CONTINUE trusts the Cert).
--Delete the IMAP account and Re-Setup During Setup it will show Continue Option for Both Incoming & Outgoing!
--Switch Mail Client If this happens when you are using pop, and you need to keep past emails, switching to Thunderbird Mail Client may be the best option for emails moving forward.

More Help with Email:
Thunderbird FAQ | Thunderbird Help

Portfolio Experience Considerations BreakingGround Help

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