Agency & Developer Support

Experienced Technical Help When You Need Extra Bandwidth

Even a great web team occasionally needs another experienced set of hands.

A project may require more backend work than expected. A server needs attention. Content needs to be migrated. A designer has a website project but would rather not manage the hosting, DNS, security, or technical details. Or perhaps your regular team simply has more work than it can comfortably handle.

Zehr.net can provide experienced, behind-the-scenes technical and website support when you need additional capacity — without adding another full-time employee.

We primarily work directly with small businesses, organizations, towns, and villages. That makes us especially well suited to quietly support agencies, designers, developers, and technology companies whose primary markets and client relationships are different from our own.

Behind-the-Scenes & White-Label Support

Sometimes the best support is the support your client never needs to think about.

Zehr.net can work behind the scenes as an extension of your team. We respect existing client relationships, can work under appropriate confidentiality agreements, and are comfortable handling the technical work while your team remains the primary client contact.

Support can be occasional, project-based, or ongoing depending on your needs.

Where We Can Help

Servers, Hosting & Infrastructure

• Linux web server administration
• Website hosting support
• Server security, logs, and monitoring
• DNS configuration and troubleshooting
• Domain and SSL support
• Database management
• Backup and recovery planning
• Email DNS including SPF, DKIM, and DMARC

Websites & Development Support

• Website maintenance and troubleshooting
• Backend development support
• Content and website migrations
• HTML, CSS, PHP, and database work
• Responsive layout and accessibility improvements
• Website quality reviews and testing
• Performance and technical troubleshooting
• Existing-site cleanup and modernization

Content, Data & Project Support

• Large content updates and migrations
• Information organization
• Research and technical problem solving
• Forms and data collection
• Analytics and tracking setup
• Project documentation and quality assurance

Support for Independent Designers & Developers Too

You do not need to be a large agency to need technical backup.

An independent designer may be excellent at design but have little interest in server administration. A developer may need help moving a large amount of content. An IT company may occasionally encounter a website problem outside its normal area of work.

Zehr.net can fill those gaps without trying to take over the client relationship.

Experience Matters

Zehr.net has been designing, hosting, maintaining, and troubleshooting websites for decades. Our work includes Linux server administration, website security, DNS, databases, accessibility, hosting, custom development, and long-term website maintenance.

That experience is backed by an unusual combination of backgrounds in web technology, healthcare information systems, research, and analytical laboratory work.

The result is a practical, methodical approach: understand the problem, protect the existing system, document what matters, test the solution, and get the work done.

Flexible Help Without Another Employee

Sometimes you do not need another employee.

You simply need someone experienced who can step in, understand the problem, and take care of the work.

That might mean a few hours helping with a difficult project, ongoing technical support, a website migration, server troubleshooting, or extra capacity during a particularly busy period.

Zehr.net is interested in building relationships where our experience complements the skills already on your team.

Let's Work Together

If you are an agency, designer, developer, consultant, or technology company looking for experienced website and technical support, let's talk.

Tell us what is taking too much of your team's time. There is a good chance we can help.

Brad Zehr
Zehr.net
brad@zehr.net